Frida Sunglasses - Black
Frida Sunglasses - Black
Product Features
Product Features
Shipping and Returns
Shipping and Returns
If you change your mind for any reason within 30 days of receiving your order, we are happy to process a store credit or exchange for you.
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RETURN CONDITIONS
Before lodging your request, please read through the conditions below to ensure your item is eligible for a return.
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- Items must be returned within 30 days of purchase.
- Returned items must be unworn, unwashed and in otherwise unused condition, with all original packing and labels and tags attached.
- The returned items must not be earrings, sale and stock clearance items.
- The return form included in the original packaging must be completed and included in the return package.
- Return costs are at the customerโs expense (unless your item is deemed faulty).
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HOW TO PLACE A RETURN
If your order is eligible, and you would like to request a return, please email us atย hello@holidaytrading.com.auย with your name and order number in the subject.
The cost of return shipping costs for exchanges and other returns is at the customerโs expense, unless deemed faulty. Daisy Says cannot be responsible for goods damaged in return transit. We recommend using a postage method which provides tracking or insurance for items in transit.ย
If the item/s returned does not meet our Return Policy it will be sent back to you, to the original shipping address from your order.
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Returns will be issued for either a Store Credit or Exchange.
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Underย Australian Consumer Lawย we are not required to provide a refund if you change your mind or make the wrong selection. If an item fails to meetย consumer guarantee, you have the right to ask for a repair, replacement or refund under theย Australian Consumer Law. The remedy you're entitled to will depend on whether the issue is major or minor.ย
If your item is faulty, please email us directly atย hello@holidaytrading.com.auย for instructions on returning your faulty item/s.
Refunds will only be processed if the item has been deemed faulty.
Please note: any item purchased at an independent stockist cannot be returned to the Brave + True online store. You will need to contact the original store from where the item was purchased.
If you have any questions, please donโt hesitate to contact us atย hello@holidaytrading.com.au
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